Helpful FAQs


How long will it take for my mattress to arrive?


Shipping times may vary depending on your delivery address. All of our beds are made to order, consequently it takes about 7 to 10 business days from ordering online to delivery at your door.

How are the mattresses shipped?

Our beds are shipped in a box through by FedEx ground shipping. 

How much is shipping?

Shipping is always free and we offer free pickup for returns. 

What if I am not happy with the mattress?

Give us a call and we will work to make it right. All of our mattresses' 100 day comfort guarantee.

What size sheets fit this mattress?

Standard sheets fit the 12" deep Craft mattress.

How firm is the mattress? 

On a scale of 1 to 10, 1 being a pillow and 10 being a rock the standard Craft mattress is a 6. Soft to the touch, but supportive. 

Personalized Queen, King and California King models vary by your sleep preference and body type. 

Still have questions? 

You can email us at customerservice@craftbedding.com or give us a call at (833) 462-7238.