Shipping and Returns


Shipping Fees

The shipping of all products are always free.  We believe in our products and try to make it as easy as possible for people to try them out.  

Delivery of your Mattress

Mattresses are shipped directly to your door in 2-7 business days.  The mattress will be compressed and packaged for shipping, and will arrive in a 21" x 21" x40" box.  One person can typically handle moving and unpacking the mattress, but we recommend having at least two people if you want to move the box up or down stairs.  

Returns and Exchange Policy

All our products feature a risk-free 100-day comfort guarantee.  If you're not satisfied, for any reason, we will offer you a full refund within 100 days of purchase. To initiate a return, email us at customerservice@craftbedding.com or give us a call at (833) Go-Craft.

Shipping Carriers

We partner with only the most trusted shipping carriers, and spent significant time testing teams to identify the best partners.  We use FedEx Ground for direct shipping.